Account Manager, Manufacturing

Grainger is hiring for Account Manager, Manufacturing

As an Account Manager in the Manufacturing sector at Grainger, you will drive sales growth within a designated geography or vertical market. You will manage an average of 30-35 current accounts, with annual sales ranging from $2 to $3.5 million. Your role will involve utilizing Grainger's Customer Relationship Management (CRM) system, Salesforce, to manage business operations and report to the District Sales Manager of Manufacturing.

Key Responsibilities:

Customer Management:

• Understand and respond to customer goals and evolving needs.
• Develop and maintain strong relationships with key accounts.
• Conduct regular business reviews with essential customers to maximize sales.

Sales and Strategy:

• Use market data and resources to respond to customer business developments.
• Implement account penetration strategies to drive profitable sales growth.
• Provide solutions based on Grainger’s Value Proposition to enhance customer satisfaction and sales performance.

Inventory and Support:

• Oversee managed inventory tasks to improve understanding of customer needs.
• Increase engagement with customer groups to boost sales results.

Sales Process:

• Utilize sales forecasting and opportunity management to plan and execute strategies.
• Address customer objections and concerns with effective solutions.

Travel and Reporting:

• Travel to each customer within the aligned market at least once per month or as needed.
• Report on sales activities and outcomes to the District Sales Manager.

Qualifications:

Experience:

• Minimum of 3 years of direct outside sales experience.
• Proven ability in sales forecasting, opportunity management, and customer planning.

Skills:

• Strong process discipline and alignment of planning goals with pipeline development.
• Ability to utilize sales processes to uncover and address customer concerns.

Education:

• High School diploma or GED required.

Additional Requirements:

• Ability to travel frequently within the designated market.
• Excellent interpersonal skills and a strong customer-focused approach.

Rewards and Benefits:

• Comprehensive medical, dental, vision, and life insurance plans.
• Paid time off (PTO) and 6 company holidays per year.
• Automatic 6% 401(k) company contribution each pay period.
• Employee discounts, parental leave, and tuition reimbursement.
• Access to a range of emotional, financial, physical, and social wellbeing programs.

Grainger is committed to equal employment opportunity and fostering an inclusive work environment. Accommodations are available for individuals with disabilities throughout the application, hiring, and employment processes.